Hi Bella Xiong,
Thanks for taking the time to write us a review.
We sincerely apologize for the delay of your order. We sent your order on the 23rd of June and it's on its way on the 6th of July waiting to be processed for delivery. It looks like there's a huge delay with the courier. We kindly advise to follow the instruction on the courier website that if If it hasn't arrived by Wednesday 13 July, please contact the courier or lodge an enquiry on their website to investigate. Please feel free to email us as well at info@petso.com.au for assistance and we'll be happy to help.
Please find tracking 34U76340795401000930303 https://auspost.com.au/mypost/track/#/details/34U76340795401000930303
We appreciate your patience and support.
Cheers,
Petso